Effective Date: January 1, 2023

Welcome to CandidU (https://www.candidu.ph). By accessing or using our website, you agree to comply with these Terms and Conditions. Please read them carefully. If you do not agree, you may not use our services.

1. About Us

CandidU is your go-to store for high-quality health and beauty products in the Philippines. We offer a curated selection of skincare, cosmetics, wellness, and personal care essentials.

2. Website Use

By using this site, you confirm that:

  • You are at least 18 years old or are supervised by a parent or legal guardian.
  • You will use the site only for lawful purposes.
  • You will not engage in any activity that disrupts, harms, or interferes with the website or its users.

3. Product Information & Medical Disclaimer

  • We strive to provide accurate product descriptions and pricing. However, we do not guarantee that all content is error-free or up to date.
  • All products are for personal use only.
  • Results vary from person to person. Products are not intended to diagnose, treat, cure, or prevent any medical condition.
  • If you have a skin condition, allergy, or are pregnant, please consult your doctor before using our products.

4. Orders & Payment

  • Orders can be placed on our website at any time.
  • Prices are listed in Philippine Peso (PHP) and include applicable taxes.
  • We accept secure payment methods including digital wallets, bank transfers, and credit/debit cards.
  • Orders will only be processed once payment is confirmed.
  • We reserve the right to refuse or cancel any order at our discretion (see Section 9).

5. Shipping & Delivery

  • We ship nationwide across the Philippines.
  • Shipping fees and estimated delivery times are shown at checkout.
  • For free shipping promos, refer to our Free Shipping page.

6. Returns & Refunds

For eligibility, conditions, and instructions, please read our
👉 Returns & Refunds Policy
Need help? Contact us at hello@candidu.ph.

7. Promotions & Discount Codes

  • Promotions are subject to change without notice.
  • Discount codes may be time-limited and carry specific conditions.
  • We reserve the right to cancel any promotional offer at any time.

8. User Accounts

  • You are responsible for keeping your account and password secure.
  • You agree to accept responsibility for all activity under your account.
  • We may suspend or terminate your account for violations of these terms.

9. Right to Refuse or Cancel Orders

We reserve the right to refuse, cancel, or limit any order if:

  • Fraud or unauthorized activity is suspected
  • There are pricing or inventory errors
  • The order appears to be for resale or bulk distribution
    We may also limit or restrict the number of items per customer.

10. Intellectual Property

All content on candidu.ph—logos, product images, graphics, website design, and written content—is the property of CandidU or its licensors.
Reproduction, copying, or misuse of our content without written permission is strictly prohibited.

11. Limitation of Liability

CandidU shall not be liable for:

  • Injuries, skin reactions, or medical issues due to product misuse
  • Inability to access or use the website
  • Delays, interruptions, or damages beyond our control
  • Pricing, content, or listing errors
    To the fullest extent permitted by law, our total liability shall not exceed the purchase price of the product in question.

12. Indemnification

You agree to indemnify and hold harmless CandidU, its officers, employees, affiliates, and suppliers from any claims, damages, liabilities, costs, or expenses (including legal fees) arising from:

  • Your use or misuse of the website or our products
  • Your violation of these Terms
  • Your infringement of any third-party rights

13. No Warranties

All products and services are provided “as is” and without warranties of any kind, express or implied.
We do not guarantee that a product will be suitable for your particular needs, nor do we warrant any specific results.

14. Third-Party Links & Services

Our website may link to third-party websites (e.g., payment gateways, social media).
We are not responsible for the content, availability, or privacy practices of these external sites. Use them at your own risk.

15. Termination of Access

We reserve the right to suspend or terminate your access to the website at any time, with or without notice, for violations of these Terms or for conduct that we believe is harmful to other users or our business.

16. Privacy

We respect your privacy. Any personal data collected will be handled in accordance with our Privacy Policy. We do not sell or share personal data with third parties without consent, except where required by law.

17. Force Majeure

We are not liable for delays or failures due to causes beyond our control, such as:

  • Acts of nature
  • Power outages
  • Government actions
  • Supply chain disruptions
  • Internet interruptions

18. Governing Law

These Terms and Conditions shall be governed by the laws of the Republic of the Philippines, without regard to its conflict of law principles.

19. Changes to These Terms

We may update these Terms and Conditions at any time. Changes take effect immediately once posted on this page.
Continued use of the website after updates means you accept the revised Terms.

20. Severability

If any section of these Terms is found to be invalid or unenforceable, the remainder shall remain in full force and effect.

21. Governing Language

These Terms and Conditions are written in English. If translated, and there is a conflict between versions, the English version shall prevail.

22. Contact Us

If you have any questions, feel free to contact us:
📧 hello@candidu.ph
🌐 https://www.candidu.ph